Help Desk

POP3 AND SMTP SETUP - OUTLOOK 2007, 2010 (SIMILIAR FOR MOST EMAIL ACCOUNTS)

These setting only apply if Webbuilder is providing the SMTP service instead of the default ISP.

Step 1

OUTLOOK 2010

• Click File (1) to access screen with Account Information
• Click Add Account (2) to create a new account
  
• Proceed with STEP 4 > STEP 3 > STEP 5 below
  
  Alternatively click Acount Settings (3) and proceed with STEP 2 (steps 3 and 4 may be switched)
  This is where all settings can be changed

OUTLOOK 2007

• Open your Outlook 2007
• Click Tools ->Account Settings or E-mail Accounts

Step 2

• Select New email account
  (if changing existing email account, select change instead)

Step 3

• Select Internet E-mail... > NEXT

Step 4

• IMPORTANT: Select Manually configure server settings... >NEXT

Step 5

• Add name , email address
• Add Incoming mail server : pop3.webhost.co.nz
• Add outgoing mail server : smtp.webhost.co.nz
• Add username (= email address) and password (type it exactly as provided)
• > More Settings

Step 6

• No changes necessary, but can add Organization
• Reply email address can be left blank,; by default it is same as email address in previous step

Step 7

• Outgoing Server tab
• Select My outgoing server (SMTP) requires authentication
• Select Use same as incoming mail server

Step 8

• Advanced tab
• Change Outgoing server (SMTP) to 465
• Select SSL for Outgoing server
• TIP: Delivery - Select Leave a copy on server for 10 days if you wish to read mail using internet webmail

Step 9

• Click OK
  Send a test message to yourself to check if outgoing mail working
  
  NOTE: Suggest checking if these setting have been saved (especially the SMTP 465 change)