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Help Desk

POP3 AND SMTP SETUP - OUTLOOK 2007, 2010 (SIMILIAR FOR MOST EMAIL ACCOUNTS)

These setting only apply if Webbuilder is providing the SMTP service instead of the default ISP.

Step 1

OUTLOOK 2010

  • Click File (1) to access screen with Account Information
  • Click Add Account (2) to create a new account
  • Proceed with STEP 4 > STEP 3 > STEP 5 below

    Alternatively click Acount Settings (3) and proceed with STEP 2 (steps 3 and 4 may be switched)
    This is where all settings can be changed

 

Outloo 2010 setup

 

OUTLOOK 2007

  • Open your Outlook 2007
  • Click Tools ->Account Settings or E-mail Accounts

 

Step 2

  • Select New email account
    (if changing existing email account, select change instead)

email setup

Step 3

  • Select Internet E-mail... > NEXT

Email setup

Step 4

  • IMPORTANT: Select Manually configure server settings... >NEXT

Email setup

Step 5

  • Add name , email address
  • Add Incoming mail server : pop3.webhost.co.nz
  • Add outgoing mail server : smtp.webhost.co.nz
  • Add username (= email address) and password (type it exactly as provided)
  • > More Settings

Email setup

Step 6

  • No changes necessary, but can add Organization
  • Reply email address can be left blank,; by default it is same as email address in previous step

Email setup

Step 7

  • Outgoing Server tab
  • Select My outgoing server (SMTP) requires authentication
  • Select Use same as incoming mail server

email setup

Step 8

  • Advanced tab
  • Change Outgoing server (SMTP) to 465
  • Select SSL for Outgoing server
  • TIP: Delivery - Select Leave a copy on server for 10 days if you wish to read mail using internet webmail

email setup

Step 9

  • Click OK
    Send a test message to yourself to check if outgoing mail working

    NOTE: Suggest checking if these setting have been saved (especially the SMTP 465 change)

 

 

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